Candidate Resources > The Five Traits to get you hired by an Airline

The Five Traits to get you hired by an Airline.
成功被航空公司錄許的五個絕招/方法

14 APR 2017
Posted By : SASS in Aviation in Recruitment

Most cabin crew interviews will see candidates go through several rounds of interview segments. It is not surprising considering the huge turnout vying for limited number of vacancies. So in order to ensure only the quality candidates are selected, interviewers tend to have a set of criteria in which they abide by.

So what do interviewers look out for?

相信成為一名空服員是許多人夢寐以求的願望,加上各航空公司的專業審核標準以及招募人數有限。因此,導致航空業是非常具有競爭力的。為了能讓自己脫穎而出,您是否已經做好充分的準備?那到底航空公司又想要尋找怎麼樣特質的空服員呢?在這裡,就讓我們來一一說明航空業尋找空服員的基本條件吧。

#1 Smile 笑容

A relaxed, natural smile always make a person feel more amicable. Be conscious of your facial expressions as there are people watching you. One can tell if you are forcing a smile and you don't want to appear 'fake' do you?

自然的微笑會讓旁人得到莫名的親切感。因此,應徵者需要注意臉部表情與言行舉止,時刻保持自然的微笑與動作;千萬記得過度的做作則會讓面試官覺得“虛假"和“虛偽。

#2 Eloquence 溝通能力

Being a Cabin Crew, you will be facing and interacting with hundreds of passengers and working with different sets of crew every flight. Communication is key and the delivery of your speech is also crucial. If English is not your main language, ensure that you practice often. Taking language classes will also help.

由於空服員每天都需要與不同國籍的乘客與同事相處。因此,擁有良好的溝通能力是身為一名空服員的基本要件。

#3 The Right Fit 合適的形象與性格

If you haven't already noticed, certain airlines tend to go for a certain look when selecting their cabin crew. Not only do looks matter, interviewers will try to suss out if your character and personality is in line with the company's values. An interview works both ways, the company is determining if you are the right choice just as much as you are finding out if the Company suits you. Do read up on the company you are applying for to have a better understanding of the company's work culture.

每一家航空公司的空服員都具有獨有的特色。不僅光靠鮮亮的外表;性格與特徵亦是航空公司面試官的考量標準。因此,大家可以透過相關航空公司的官方網站,讓自己更了解所要面試的航空公司文化與特質,來提升自己被錄取的機會。

#4 Service Attitude 服務態度

Of course when applying for a Cabin Crew position, experience in service related industry would be a great advantage. But all is not lost for greenhorns in this industry as well. As long as you display characteristics of a good service personnel; attentiveness to details, show care and concern for others, able to anticipate one's needs, you should be in the 'keep' list for the interviewers.

優質的服務品質在現今社會是非常受到重視的,特別是在航空業方面。親切的服務可以帶給乘客心情愉快,滿足乘客所需並深度關懷極需要幫忙的乘客。我們深信每一家航空公司皆希望得到一名態度良好的空服員來服務他們的乘客。

#5 Honesty 誠懇

The best attribute you can have during any interview is to be honest. Interviewers are able to see right through your story if you do concoct one. Be sure that your resume is accurate as background checks will also be done to ensure credibility. Be genuine and the interviewers will definitely be able to feel your sincerity.

當您去應徵時,請您務必時時刻刻抱持著誠懇的態度,因為面試官可以從對話中判斷虛實。另外也請您確保繳交履歷時的資料正確無誤,因為相關單位也會從中調查應徵者的背景。所以,對於面試官的提問,還是老實回答吧!相信您的真誠將會打動面試您的面試官呢!